HP OfficeJet 3831 Ink Cartridges

Compatibles should work in all printers.

However, some printer manufacturers sell printers at or below cost. They make their profits from selling the cartridges. Formerly, once you bought your new printer you had no choice but to buy one of their cartridges.

By using compatible or remanufactured cartridges you are cutting into their primary source of profit. Because of this, manufacturers update firmware which may interfere with the printer operations if using compatible or remanufactured cartridges. Firmware on the printer can then produce the message regarding low or zero ink levels if the machine detects a cartridge that is not a manufacturer's original cartridge. It can on occasion prevent the printer from accepting the cartridges completely.

It is a good idea to block the automatic installation of new printer firmware versions to avoid these issues. This can be done by following the procedure in your printer manual. Unfortunately, some manufacturers are now are updating printers automatically, so unless you turn the auto updates off on the printer, these will take place without you having to do anything.

Due to this, we do not know what firmware may have been installed on your particular printer. This is why we offer a full guarantee.
It is also worth knowing that we have vast knowledge and experience, along with and a huge kit bag of trouble shooting which can, in most cases, get around the errors and get you printing.

Yes the black can be bought on it's own. Please see the link below.

https://www.cartridgepeople.com/HP/OfficeJet/OfficeJet-3831-Ink-Cartridges?FilterCategory=single&ProductContains=black

Yes, all items on this page are compatible with the HP OfficeJet 3831 printer.

Printers that use two cartridges (one black, one tri-color) can print if one cartridge is empty.

To continue printing, remove the empty cartridge from the printer. Select OK if a Single-cartridge mode message displays.

If you are using the black cartridge, prints are in black and white (grayscale). If using the color cartridge, colors print normally but black prints lighter than usual. You can continue to print until the print quality becomes unacceptable.