Meet Our Team

John is Managing Director and joined the business in 2009. He says being surrounded by a highly skilled and committed team, with a shared passion for delighting the customer, is a key ingredient to the continued success of the business. Outside of work, John enjoys travelling with family, playing tennis and hiking up mountains.

Having joined Cartridge People in 2008 as a Customer Service Operative, Max's career has evolved alongside the business. Through involvement in numerous projects and departments, he developed a deep understanding of both the customer and commercial sides of the organisation. As Commercial Director, Max enjoys helping shape the company's future and feels privileged to work alongside a talented and committed team who continually inspire him to improve and innovate.

Alison is the Financial Controller for the UK group of companies. She has worked at H2eCommerce since February 2009, having previously worked at accountancy practices. On starting at H2e, her old boss told her that she would be bored within six months. Not once has she been bored! Challenged, excited, tired and proud but never bored!

Tony has been heading up the sales team since 2021 and enjoys watching his team go from strength to strength. His team's ethos is helping each other to succeed. He says Cartridge People are always endeavouring to deliver the best customer service and striving to always be the number 1 online retailer for ink and toner.

Nikki joined the business in 2005. So what's the enduring appeal? The people and my team – we all really care about each other and the business we work for, and the business looks after us. Nikki says 'Customer service isn't a job, it's a frame of mind. We ensure we treat every customer the best way we can, kindness and understanding is the root of a positive customer experience. Happy team, happy customers.'

Kevin started with H2e in 2012 and manages H2e warehouses based in Crewe and Winsford. He has worked in warehousing and logistics for the past 40 years both in the UK and abroad. He says that it is a great pleasure working for a dynamic, forward-thinking business that values its employees and is always striving to provide a positive customer experience.

Julie is the HR Manager for the business and its brands. Julie joined the team in January 2019, after having worked for 35 years in HR Management across most sectors and industries. Julie believes that an organisation's people are its greatest asset, where everyone is an individual, not a number. A culture where employees have a voice, feel valued, supported and can flourish. She feels very proud to be part of such a progressive and caring company.

Jen has worked at H2eCommerce since 2009 and heads up the commercial team. She says the company culture is what she enjoys most. In her spare time, Jen enjoys being outdoors, exploring new places and spending time with her family.

Graham joined the business in 2026. Graham has 20 years’ experience in E-commerce and purchasing, in the print consumables industry. He says he was drawn to the business for its fantastic people-orientated culture, and how the business gives back to the community. Everyone is really passionate and good at what they do, every opinion is valued and it always feels like we’re moving forward together.

Andrew joined the business in 2022 as Ecommerce Brand Manager, before transitioning to the Head of Marketing role in May 2024. Andrew has a background in Marketing management (with his interest in digital marketing in particular dating back to the early 2000s). He says he enjoys working with foreward thinking colleagues across the business, who always challenge accepted norms and make every day exciting.