Security
This site uses Verisign to ensure all personal information transferred to/from the site is done so securely.
All transactions on this site are processed using SSL, (Secure Socket Layer), an encryption feature of software built into web browsers, preventing access to information exchanged between browser and server by anyone else. This further protects the transfer of all personal information to our server. On most PC's you will see a padlock symbol at the bottom of your browser, indicating that the pages are being displayed under SSL encryption. Depending on your browser set up this may also display the security alert: "You are about to view pages over a secure connection, any information you exchange within this site cannot be viewed by anyone else on the web".
To protect and ensure the integrity of your credit card details we use WorldPay, one of the largest and most secure online credit card processing companies on the web. WorldPay are part of the Royal Bank of Scotland group, one of Europe's biggest financial institutions.
Privacy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection (Jersey) Law 2005) and according to the Which? Web Trader Code of Practice.
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We utilise the latest in Secure Server Technology to ensure that all personal and transactional information is protected to the highest standards. We never make your personal details available to anyone else for marketing purposes, although our representatives may hold your data so that your details and/or your order can be processed, account maintained and feedback gathered.
We operate a policy, which gives users the opportunity to opt in to receiving marketing material and promotional emails. If you would like to be removed from our mailing list please send an email with the title Unsubscribe in the subject box to, customerservice@cartridgepeople.com.
The type of information we will collect about you includes:
- your name
- address
- phone number
- e-mail address
- credit/debit card details via WorldPay
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by e-mailing us at customerservice@cartridgepeople.com If you find any inaccuracies we will delete or correct it promptly.
The personal information, which we hold, will be held securely in accordance with our internal security policy and the law.
Our site contains links to other websites. The Cartridge People are not responsible for the privacy policies and practices of these sites.
If you have any questions/comments about privacy, you should email us at customerservice@cartridgepeople.com.
Cookies
What are cookies and why does Cartridge People web site use them?
Web cookies or 'cookies' are small pieces of text stored by your web browser temporarily to remember what actions you have performed, such as what products you have added to your basket. Cookies are only available to the web site that originally set the cookie so other web sites cannot access cookies that Cartridge People sets. Cookies are used by all e-commerce web sites. For example, a shopping basket needs cookies to remember when you have added a product to your basket. Here is a short list of the cookies that Cartridge People sets so that you can see how they are used to help personalise and assist your experience, and allow you to decide whether you wish to opt-out of storing these cookies. a) session cookie - Cartridge People uses this cookie to record what products you have put in your shopping basket, without this cookie orders cannot be placed on Cartridge People b) analytics cookie - Cartridge People uses Google Analytics to track how many visitors it has received and where they have come from and uses this information to check the effectiveness of advertising. This saves money from being spent on advertising that does not reach people interested in Cartridge People's products and Cartridge People passes those savings back to customers in the form of lower prices c) Navigation Optimisation Cookie - The optimisation cookie is used to help us make the site as easy to use as possible. If a lot of people are struggling to use a certain section of the web site then we use this information to improve the web site and make things easier to use for our customers. We also occasionally use this information to contact customers who are having difficulty ordering and provide more assistance d) E-mail cookie - If you visit Cartridge People via a link on one of Cartridge People's e-mails, Cartridge People sets a cookie to track what pages are visited and whether or not you place an order. We do this in order that we do not send offers that are not relevant to you. e) Advertising Optimisation Cookie - Cartridge People use a network for the display of banner advertising on the Internet. To ensure correct operation of this advertising the provider of this advertising may place anonymous cookies on the browsers of visitors to its websites and may send their own cookies to the visitors� cookie file. No personally identifiable information is ever shared and all interaction is anonymous.
If you wish to disable cookies you will find that several sections of Cartridge People and other web sites will not work and you will not be able to place orders. For full information on disabling cookies in your browser, please use the following web site. Disabling Cookies http://www.aboutcookies.org/Default.aspx?page=1
