{"id":1637,"date":"2024-11-06T14:30:00","date_gmt":"2024-11-06T14:30:00","guid":{"rendered":"https:\/\/www.cartridgepeople.com\/blog\/how-fix-print-spooler-errors"},"modified":"2026-02-10T10:02:56","modified_gmt":"2026-02-10T10:02:56","slug":"how-fix-print-spooler-errors","status":"publish","type":"post","link":"https:\/\/www.cartridgepeople.com\/info\/blog\/how-fix-print-spooler-errors","title":{"rendered":"How to Fix Print Spooler Errors"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Sent your document to print and nothing happened? You may have encountered a print spooler error. This post will help you to understand if you have an issue with your print spooler and how to resolve this. We\u2019ll also go over what the print spooler is and what causes these issues to hopefully avoid them in the future.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A print spooler is a program that queues and organises the print job list, sending the documents to the <a href=\"https:\/\/www.cartridgepeople.com\/Printers\">printer<\/a> in order, which allows multiple tasks to be carried out efficiently. The spooler helps prevent printers from being overwhelmed by managing the data flow, especially in shared environments, like offices. For a more detailed explanation of printer spoolers, read on.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><a href=\"#Quick Reference Troubleshooting\">Quick Reference Troubleshooting<\/a><\/li>\n\n\n\n<li><a href=\"#How to Identify and Understand Print Spooler Errors\">How to Identify and Understand Print Spooler Errors<\/a><\/li>\n\n\n\n<li><a href=\"#Solutions to Fix Print Spooler Errors\">Solutions to Fix Print Spooler Errors<\/a>\n<ul class=\"wp-block-list\">\n<li><a href=\"#Simple Fix: Restart Spooler Service\">Simple Fix: Restart Spooler Service<\/a><\/li>\n\n\n\n<li><a href=\"#Step-by-Step Solutions for Persistent Errors\">Step-by-Step Solutions for Persistent Errors<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><a href=\"#Platform-Specific Troubleshooting\">Platform-Specific Troubleshooting<\/a>\n<ul class=\"wp-block-list\">\n<li><a href=\"#Android\">Android<\/a><\/li>\n\n\n\n<li><a href=\"#Mac and iOS (CUPS)\">Mac and iOS (CUPS)<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><a href=\"#Understanding Print Spooler Errors\">Understanding Print Spooler Errors <\/a><\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><a name=\"Quick Reference Troubleshooting\"><\/a>Quick Reference Troubleshooting<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Here\u2019s a quick-reference summary of the guidance that will be covered in-depth in this guide:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. <strong>Restart Print Spooler Service:<\/strong> Go to \u2018Services\u2019, right-click \u2018Print Spooler\u2019, select \u2018Stop\u2019 and then \u2018Start\u2019.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. <strong><a href=\"https:\/\/www.cartridgepeople.com\/info\/blog\/how-clear-print-queue\">Clear Print Queue<\/a>:<\/strong> Navigate to C:\\Windows\\System32\\spool\\PRINTERS and then delete all the files in that folder.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"690\" height=\"361\" src=\"https:\/\/infowp.cartridgepeople.com\/wp-content\/uploads\/2024\/11\/system32-spool.jpg\" alt=\"Screenshot to show how to access your print spooler service\" class=\"wp-image-13812\" title=\"System32 Spool\" srcset=\"https:\/\/www.cartridgepeople.com\/info\/wp-content\/uploads\/2024\/11\/system32-spool.jpg 690w, https:\/\/www.cartridgepeople.com\/info\/wp-content\/uploads\/2024\/11\/system32-spool-300x157.jpg 300w\" sizes=\"auto, (max-width: 690px) 100vw, 690px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3. <strong>Update Printer Drivers:<\/strong> Head to the printer manufacturer\u2019s website, download and install the latest drivers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4. <strong>Restart Devices:<\/strong> Both your computer and your printer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5. <strong>Platform-Specific Advice:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Windows: Use \u2018Services\u2019 to restart the spooler.<\/li>\n\n\n\n<li>Mac: Reset the printing system via \u2018System Settings\u2019 &gt; \u2018Printers &amp; Scanners\u2019.<\/li>\n\n\n\n<li>Android: Clear cache and data under &#8216;Apps&#8217; &gt; &#8216;Show System Apps&#8217; &gt; &#8216;Print Spooler&#8217;.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><a name=\"How to Identify and Understand Print Spooler Errors\"><\/a>How to Identify and Understand Print Spooler Errors<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">First of all, you need to establish whether there is actually an issue with your print spooler. Here\u2019s what you need to look for:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a name=\"Signs You Have a Print Spooler Error\"><\/a>Signs You Have a Print Spooler Error<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you see any of these messages when you go to print, simply follow the instructions in this guide to quickly get you back to printing:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2018Print Spooler Error\u2019<\/li>\n\n\n\n<li>\u2018Please restart the printer spooler\u2019<\/li>\n\n\n\n<li>\u2018The local print spooler service is not running\u2019<\/li>\n\n\n\n<li>\u2018Printer connection failed\u2019<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><a name=\"Solutions to Fix Print Spooler Errors\"><\/a>Solutions to Fix Print Spooler Errors<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"690\" height=\"361\" src=\"https:\/\/infowp.cartridgepeople.com\/wp-content\/uploads\/2024\/11\/print-spooler-screenshot.jpg\" alt=\"Solutions to fix print spooler errors\" class=\"wp-image-13813\" title=\"Print Spooler Screenshot\" srcset=\"https:\/\/www.cartridgepeople.com\/info\/wp-content\/uploads\/2024\/11\/print-spooler-screenshot.jpg 690w, https:\/\/www.cartridgepeople.com\/info\/wp-content\/uploads\/2024\/11\/print-spooler-screenshot-300x157.jpg 300w\" sizes=\"auto, (max-width: 690px) 100vw, 690px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In terms of resolving your issue, there\u2019s the simple fix \u2013 restarting the spooler service. If that doesn\u2019t work, we\u2019ve also got step-by-step instructions for persistent errors.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a name=\"Simple Fix: Restart Spooler Service\"><\/a>Simple Fix: Restart Spooler Service<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As a starting point, remove any jobs from the queue, then restart the printer and computer to see if that helps. Be sure to save your documents prior to doing so, however. Then simply re-send your documents to your printer.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a name=\"How to Restart a Printer Spooler\"><\/a>How to Restart a Printer Spooler<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">In the event the above is unsuccessful:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click \u2018Windows\/Start\u2019 and find the \u2018Services\u2019 app.<\/li>\n\n\n\n<li>Right-click on \u2018Print Spooler\u2019.<\/li>\n\n\n\n<li>Click \u2018Stop\u2019, then leave it for 30 \u2013 60 seconds.<\/li>\n\n\n\n<li>Right-click \u2018Print Spooler\u2019 and select \u2018Start\u2019.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">You\u2019ll need to follow the more thorough instructions in the next section if that isn\u2019t successful.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a name=\"Step-by-Step Solutions for Persistent Errors\"><\/a>Step-by-Step Solutions for Persistent Errors<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><a name=\"1. Clear Print Queue\"><\/a>1. Clear Print Queue<\/h4>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"690\" height=\"361\" src=\"https:\/\/infowp.cartridgepeople.com\/wp-content\/uploads\/2024\/11\/print-queue.jpg\" alt=\"Screenshot to show print queue on computer\" class=\"wp-image-13814\" title=\"Print Queue\" srcset=\"https:\/\/www.cartridgepeople.com\/info\/wp-content\/uploads\/2024\/11\/print-queue.jpg 690w, https:\/\/www.cartridgepeople.com\/info\/wp-content\/uploads\/2024\/11\/print-queue-300x157.jpg 300w\" sizes=\"auto, (max-width: 690px) 100vw, 690px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re in a busy office and need to empty the printer queue, ensure everyone that\u2019s sent a document to print goes to their Control Panel, finds \u2018Devices and Printers\u2019, chooses their printer and removes their print jobs. Every item in the list will need to be removed from the queue by whoever sent it.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a name=\"2. Stop Print Spooler\"><\/a>2. Stop Print Spooler<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Empty the queue and fix the error by stopping the printer spooler.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Close the programs that you\u2019ve used to print (e.g. Word).<\/li>\n\n\n\n<li>Select \u2018Start\u2019, find \u2018Windows Tools\u2019 and then select \u2018Services\u2019.<\/li>\n\n\n\n<li>Find \u2018Print Spooler\u2019, right-click and then click \u2018Stop\u2019.<\/li>\n\n\n\n<li>Find \u2018This PC\u2019, then double-click \u2018OS (C:)\u2019 and choose the \u2018Windows\u2019 folder.<\/li>\n\n\n\n<li>Find the \u2018System32\u2019 folder, choose \u2018spool\u2019 and then \u2018PRINTERS\u2019.<\/li>\n\n\n\n<li>Remove all print jobs here.<\/li>\n\n\n\n<li>Go back to \u2018Services\u2019, right-click \u2018Print Spooler\u2019. Then click \u2018Start\u2019.<\/li>\n\n\n\n<li>Reopen the program you\u2019d closed (e.g. Word) and attempt to print the document again.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\"><a name=\"3. Update Print Driver\"><\/a>3. Update Print Driver<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Another method is to find out if the print driver\/software is up-to-date. Print drivers are the software on your PC that communicate with your printer. Older drivers can be the cause of a print spooler failure. To see if this is the case, find the printer manufacturer\u2019s website and make sure it\u2019s up-to-date. If it isn\u2019t, download and install the latest driver on the PC.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a name=\"Platform-Specific Troubleshooting\"><\/a>Platform-Specific Troubleshooting<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><a name=\"Android\"><\/a>Android<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For an Android print spooler error:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to Android settings and find \u2018Apps\u2019 or \u2018Applications\u2019.<\/li>\n\n\n\n<li>Choose \u2018Show System Apps\u2019.<\/li>\n\n\n\n<li>Choose \u2018Print Spooler\u2019, (you might need to click \u2018Storage\u2019 first if you have a particular device).<\/li>\n\n\n\n<li>Ensure you both \u2018Clear Cache\u2019 and \u2018Clear Data\u2019.<\/li>\n\n\n\n<li>Open your image\/document to be printed.<\/li>\n\n\n\n<li>Choose the menu icon and print.<\/li>\n\n\n\n<li>On the print preview screen choose your printer.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><a name=\"Mac and iOS (CUPS)\"><\/a>Mac and iOS (CUPS)<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"690\" height=\"361\" src=\"https:\/\/infowp.cartridgepeople.com\/wp-content\/uploads\/2024\/11\/mac-printers-and-scanners.jpg\" alt=\"Screenshot to illustrate printers and scanners\" class=\"wp-image-13815\" title=\"Mac Printers and Scanners\" srcset=\"https:\/\/www.cartridgepeople.com\/info\/wp-content\/uploads\/2024\/11\/mac-printers-and-scanners.jpg 690w, https:\/\/www.cartridgepeople.com\/info\/wp-content\/uploads\/2024\/11\/mac-printers-and-scanners-300x157.jpg 300w\" sizes=\"auto, (max-width: 690px) 100vw, 690px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mac\/Linux devices use the Common UNIX Printing System (CUPS), which is a program with a print spooler\/scheduler. CUPS essentially allows the computer to mimic a print server.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To resolve print spooler errors on Mac:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Select the Apple menu.<\/li>\n\n\n\n<li>Choose \u2018System Settings\u2019, look for \u2018Printers &amp; Scanners\u2019 on the left sidebar OR type \u2018printer\u2019 in the search box.<\/li>\n\n\n\n<li>Control-click the list of printers and click \u2018Reset Printing System\u2019. Then press \u2018Reset\u2019 on the pop-up window, (any printers there will be deleted).<\/li>\n\n\n\n<li>Find \u2018Add Printer, Scanner, or Fax\u2019, select your printer and click \u2018Add\u2019.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">With iOS devices, CUPS generates print queues by utilising Internet Printing Protocol (IPP), (like with Apple AirPrint).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a name=\"Understanding Print Spooler Errors\"><\/a>Understanding Print Spooler Errors<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"690\" height=\"361\" src=\"https:\/\/infowp.cartridgepeople.com\/wp-content\/uploads\/2024\/11\/question-mark-1.jpg\" alt=\"\" class=\"wp-image-13816\" title=\"Question Mark\" srcset=\"https:\/\/www.cartridgepeople.com\/info\/wp-content\/uploads\/2024\/11\/question-mark-1.jpg 690w, https:\/\/www.cartridgepeople.com\/info\/wp-content\/uploads\/2024\/11\/question-mark-1-300x157.jpg 300w\" sizes=\"auto, (max-width: 690px) 100vw, 690px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a name=\"What is a Print Spooler and Why is it Important?\"><\/a>What Is a Print Spooler and Why Is It Important?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u2018Spooling\u2019, in computing terms, is a computer application which sorts information\/data and sends this to a low-memory device that typically would work slowly with that data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The print spooler is a computer program that sorts print jobs, orders them and then sends this to a low-memory device (in this case the printer). For Windows OS users, the print spooler is integrated into the device.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The information the printer spooler sorts would be too much for the printer to work with on its own, as it lacks the memory capacity and speed. It keeps track of the order documents need to be printed in, which is important for a shared printer, (like you would find in an office). Another benefit of a print spooler is that it also means you can send a document to print while it prints another.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a name=\"Common Causes of Spooler Errors\"><\/a>Common Causes of Spooler Errors<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Now that we know how to identify a print spooler error and have outlined what it does, it\u2019s important to understand what causes these errors, so that you\u2019re in a better position to identify and fix the problem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There are a few different reasons you may have encountered a print spooler issue:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Connection Failure:<\/strong> It may have been caused by a failure in the connection from computer to printer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Software Crashing:<\/strong> If the spooler service stops working or the PC crashes while it\u2019s transferring information, this could be the cause of the problem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Incompatible\/Outdated Printer Drivers:<\/strong> Software on your PC used to communicate with your printer, outdated printer drivers can be the cause of a printer spooler failure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Stuck Print Jobs:<\/strong> A \u2018stuck\u2019 print job can have a domino effect, as one uncooperative document halts all others coming after it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Corrupted Documents\/Data:<\/strong> If there\u2019s corrupted documents\/data, the spooler will be unable to translate this for your printer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a name=\"To Sum Up\"><\/a>To Sum Up<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Print spooler errors can frustratingly disrupt your workflow. Now you know how to identify and fix these issues easily.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here at Cartridge People, we want to make sure the printing process is as simple as possible. On our <a href=\"https:\/\/www.cartridgepeople.com\/wp\/blog\/\">blog<\/a> you\u2019ll find a wide range of other <a href=\"https:\/\/infowp.cartridgepeople.com\/tag\/handy-guide\/\">print guides<\/a>, from terminology explainers, to useful resources to help you print.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here we outline how to find out if you have an issue with your print spooler, what the print spooler is, what causes these issues and how to fix them.<\/p>\n","protected":false},"author":3,"featured_media":12703,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[9,10],"class_list":["post-1637","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-featured","tag-handy-guide"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Fix Print Spooler Errors | Cartridge People<\/title>\n<meta name=\"description\" content=\"Discover what print spooler issues are and how to fix them with our helpful guide. Simple step-by-step guide to fixing a printer spooler.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cartridgepeople.com\/info\/blog\/how-fix-print-spooler-errors\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix Print Spooler Errors | Cartridge People\" \/>\n<meta property=\"og:description\" content=\"Discover what print spooler issues are and how to fix them with our helpful guide. 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