{"id":76,"date":"2025-01-02T09:15:00","date_gmt":"2025-01-02T09:15:00","guid":{"rendered":"https:\/\/infowp.cartridgepeople.com\/?page_id=76"},"modified":"2026-07-20T09:33:38","modified_gmt":"2026-07-20T08:33:38","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.cartridgepeople.com\/info\/contact-us","title":{"rendered":"Contact Us"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Call us: <strong data-sleek-node-id=\"c8a53e\">0203 001 0234<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customer Service representatives are available 9am &#8211; 6pm Monday to Friday (except on bank holidays).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you require assistance, please complete our Contact Us form and a member of the team will get back to you as soon as possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you would like a call back, please select the \u201cCall Back\u201d option when submitting the form.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>You can check out our&nbsp;<a data-sleek-node-id=\"8a53e7\" href=\"https:\/\/help.cartridgepeople.com\/support\/solutions\">FAQs page<\/a>&nbsp;for further information.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Use the form below to contact us. Please be as specific as possible, as it will help us give you the best possible response.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><iframe loading=\"lazy\" style=\"border: 0;\" title=\"Contact Form\" src=\"https:\/\/contactfeedback.formstack.com\/forms\/contact_form\" width=\"100%\" height=\"1125\"><\/iframe><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Problem with your printer?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you encounter an error code when trying to print, you can select your printer brand and printer error code from the list shown. From there you&#8217;ll be able search through the common codes and be given information on how to resolve your issue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">HP has also released information on what to do if you get a &#8220;Cartridge Problem&#8221; error when using a HP printer. Read the Non-HP Security Chip help article on the HP website for more information. If you&#8217;ve encountered a problem with a printer you have bought from our website, please click here for <a href=\"https:\/\/www.cartridgepeople.com\/info\/manufacturer-support\" data-sleek-node-id=\"53e7d7\">manufacturer support<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Satisfaction Guaranteed<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong data-sleek-node-id=\"3e7d7b\">\u201cYou\u2019re covered by our <a href=\"https:\/\/www.cartridgepeople.com\/info\/satisfaction-guaranteed\" data-sleek-node-id=\"7f52d4\">Satisfaction Guaranteed<\/a> promise with every printer consumable you purchase from us, ensuring you\u2019ll be happy or get your money back.\u201d<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At Cartridge People, we&#8217;re committed to ensuring you experience effortless printing. Our hardworking team of specialist experts are always ready to assist you with any questions or concerns, so you can focus on what matters &#8211; your job. You don\u2019t need to be a printing expert; we work hard at our job so you can get on with yours. We&#8217;re real people with over 150 years of combined experience, committed to delivering dependable and personable service with no AI or bots.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cartridge People \u2013 Printing. Sorted.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Quality of Goods<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We never compromise on the quality of our goods, and we understand quality and value for money is upper most in our customer\u2019s minds. All our products are manufactured to the highest standards and sourced only from manufacturers with exacting standards, holding ISO 9000\/9001\/9002 and ISO 14001 certifications for quality.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your goods have been damaged in transit or you discover a fault, please retain all documentation and packaging, and contact us as soon as possible after receipt. Arrangements will be agreed for return and replacement items will be dispatched. Please contact us prior to returning any goods, this will allow us to quickly resolve any issues. Please quote your name, order ID, order date and product(s) ordered in all communications.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Complaint Handling<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At Cartridge People we always aim to deliver the absolute best in all we do as outlined in our <a href=\"https:\/\/www.cartridgepeople.com\/info\/satisfaction-guaranteed\" data-sleek-node-id=\"e7d7ba\">Satisfaction Guaranteed<\/a> promise. However, there may be occasions when things go wrong. If you have a complaint, please contact our Customer Service team using the contact form above.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customer Service representatives are available 9am &#8211; 6pm Monday to Friday (except on bank holidays). Please quote your name, order ID, order date and product(s) ordered in all communications. We aim to respond to and resolve all complaints within 2 working days. We will never take longer than 5 working days to acknowledge any complaint.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Returning Goods<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you have purchased goods incorrectly or no longer want items purchased from the Cartridge People website, you can find further information on what to do by reading our <a href=\"https:\/\/www.cartridgepeople.com\/info\/returns-policy\" data-sleek-node-id=\"7d7ba1\">Returns Policy<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Further Details: Terms and Conditions<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Please see our <a href=\"https:\/\/www.cartridgepeople.com\/info\/terms-and-conditions\" target=\"_blank\" rel=\"noopener\" data-sleek-node-id=\"d7ba18\">Terms<\/a> section for our full terms and conditions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong data-sleek-node-id=\"7ba183\">Important Notice:<\/strong> Cartridge People is aware of attempts by fraudulent third parties operating online to obtain bank details of individuals, and this is a practice that&#8217;s been widely reported in the media. Please note that a Cartridge People representative will never ask for your bank details (account number and sort code) over the telephone or via any &#8220;feedback&#8221; form online. If you fear you have been contacted by a third party and have given account and sort code details over the phone or online, we\u2019d encourage you to contact your bank or building society immediately.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Call us: 0203 001 0234 Customer Service representatives are available 9am &#8211; 6pm Monday to Friday (except on bank holidays). If you require assistance, please complete our Contact Us form and a member of the team will get back to you as soon as possible. If you would like a call back, please select the [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-76","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact Us | How to Contact Cartridge People<\/title>\n<meta name=\"description\" content=\"All of the contact information to get in touch with Cartridge People is available on this page, including Customer Service operating hours.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cartridgepeople.com\/info\/contact-us\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Us | How to Contact Cartridge People\" \/>\n<meta property=\"og:description\" content=\"All of the contact information to get in touch with Cartridge People is available on this page, including Customer Service operating hours.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cartridgepeople.com\/info\/contact-us\" \/>\n<meta property=\"og:site_name\" content=\"Cartridge People Blog\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-20T08:33:38+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Contact Us | How to Contact Cartridge People","description":"All of the contact information to get in touch with Cartridge People is available on this page, including Customer Service operating hours.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.cartridgepeople.com\/info\/contact-us","og_locale":"en_GB","og_type":"article","og_title":"Contact Us | How to Contact Cartridge People","og_description":"All of the contact information to get in touch with Cartridge People is available on this page, including Customer Service operating hours.","og_url":"https:\/\/www.cartridgepeople.com\/info\/contact-us","og_site_name":"Cartridge People Blog","article_modified_time":"2026-07-20T08:33:38+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.cartridgepeople.com\/info\/contact-us","url":"https:\/\/www.cartridgepeople.com\/info\/contact-us","name":"Contact Us | How to Contact Cartridge People","isPartOf":{"@id":"https:\/\/www.cartridgepeople.com\/info\/#website"},"datePublished":"2025-01-02T09:15:00+00:00","dateModified":"2026-07-20T08:33:38+00:00","description":"All of the contact information to get in touch with Cartridge People is available on this page, including Customer Service operating hours.","breadcrumb":{"@id":"https:\/\/www.cartridgepeople.com\/info\/contact-us#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.cartridgepeople.com\/info\/contact-us"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.cartridgepeople.com\/info\/contact-us#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.cartridgepeople.com\/info\/"},{"@type":"ListItem","position":2,"name":"Contact Us"}]},{"@type":"WebSite","@id":"https:\/\/www.cartridgepeople.com\/info\/#website","url":"https:\/\/www.cartridgepeople.com\/info\/","name":"Cartridge People Blog","description":"","publisher":{"@id":"https:\/\/www.cartridgepeople.com\/info\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.cartridgepeople.com\/info\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.cartridgepeople.com\/info\/#organization","name":"Cartridge People Blog","url":"https:\/\/www.cartridgepeople.com\/info\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.cartridgepeople.com\/info\/#\/schema\/logo\/image\/","url":"https:\/\/www.cartridgepeople.com\/info\/wp-content\/uploads\/2024\/10\/cropped-favicon.png","contentUrl":"https:\/\/www.cartridgepeople.com\/info\/wp-content\/uploads\/2024\/10\/cropped-favicon.png","width":96,"height":96,"caption":"Cartridge People Blog"},"image":{"@id":"https:\/\/www.cartridgepeople.com\/info\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.cartridgepeople.com\/info\/wp-json\/wp\/v2\/pages\/76","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cartridgepeople.com\/info\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cartridgepeople.com\/info\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cartridgepeople.com\/info\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cartridgepeople.com\/info\/wp-json\/wp\/v2\/comments?post=76"}],"version-history":[{"count":39,"href":"https:\/\/www.cartridgepeople.com\/info\/wp-json\/wp\/v2\/pages\/76\/revisions"}],"predecessor-version":[{"id":20465,"href":"https:\/\/www.cartridgepeople.com\/info\/wp-json\/wp\/v2\/pages\/76\/revisions\/20465"}],"wp:attachment":[{"href":"https:\/\/www.cartridgepeople.com\/info\/wp-json\/wp\/v2\/media?parent=76"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}